Terms & Conditions

This agreement is between Concrete Space and you as Concrete member at the property known as Jl. Pluit Timur Raya No. 17, Penjaringan, Jakarta Utara, Indonesia. Everything that is being provided in Concrete Space remains in Concrete’s possession and control at all times.

By placing an order, you are offering to purchase a booking at Concrete Space or to become a Concrete member and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Booking a Space or Becoming a Member

When you place an order with us, you will receive an e-mail confirming your booking. This email will only be an acknowledgement and will not constitute acceptance of your order. Your booking will not be reserved until your payment has been approved by us and we have debited your payment through credit card or bank transfer.

If your payment has been finalized, you can simply come to Concrete to get your Booking or your Concrete Membership according to what you have initially booked to enjoy our service.

Paying with Credit Card

If you are paying through credit card, your payment will go through our system automatically, as long as your credit card is valid and there are sufficient funds to fulfil the transaction. You will get a confirmation of successful transaction after you finalized your payment.

Paying with Bank Transfer

If you are paying through bank transfer, you need to give us a call to confirm that you have transferred us for your booking payment. Then, we will reserve your spot according to your booking.

Refund & Cancellation Policy

Once booking has been paid, there will be NO CANCELLATION or REFUND as our system has reserved your spot. If you need to change the time of your booking, please call us and let our team know.

Pricing & Space Availability

Our website may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the website that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, space availability or payment terms.


You must comply with all by-laws, rules and regulations which the owners corporation or the owner of the building may make from time to time especially in relation to the common areas.

You must comply with all relevant laws and regulations in the conduct of your business. You must do nothing illegal in connection with your use of Concrete Space. You must not do anything that may interfere with the use of Concrete Space or with others, cause any nuisance or annoyance, or cause loss or damage to Concrete (including damage to reputation) or the owner of any interest in Concrete Space, which you are using.


The T&C must be adhered to at all times. Failure to follow T&C can result in early termination of your Concrete membership or your booking. Concrete reserves the right to terminate any Service at any time, immediately and without notice, if you fail to comply with the T&C. This includes non-payment or violation of the space rules. If this happens, Concrete may or may not refund any amounts paid for unused periods that remain after deducting any pending charges, on a prorate basis. You understand that if you fail to comply with the T&C, your access to the premises and shared resources will be revoked.

Limitation of Liability and Remedies

You release, and hereby agree to indemnify, defend and save harmless Concrete and Concrete subsidiaries (whether or not wholly-owned), affiliates, divisions, and their past, present and future officers, agents, shareholders, members, representatives, employees, successors and assigns, jointly and individually, from and against all claims, liabilities, losses, damages, costs, expenses, judgments, fines and penalties based upon or arising out of your negligent actions, errors and omissions, wilful misconduct and fraud in connection with the participation in or use of the Services.

You further agree in the event that you bring a claim or lawsuit in violation of any chapter of this agreement, you shall be liable for any attorney fees and costs incurred by Concrete or its respective officers and agents in connection with the defense of such claim or lawsuit.

Concrete will not in any circumstances have any liability for loss of business, loss of profits, loss of anticipated savings, loss of or damage to data, third party claims or any consequential loss unless Concrete otherwise agrees in writing. Concrete strongly advises you to insure against all such potential loss, damage, expense or liability. In all cases, Concrete’s liability is limited to the total fees paid by you for the use of the services.


In the event that any provision or portion of this T&C is determined to be invalid, illegal or unenforceable for any reason, in whole or in part, the remaining provisions of this T&C shall be unaffected thereby and shall remain in full force and effect to the fullest extent permitted by applicable law.


You must not alter any part of the setup of Concrete Space and must take good care of all parts of Concrete Space, its equipment, fixtures, fittings and furnishings which you use. You are liable for any damage caused you or those of Concrete Space with your permission or at your invitation whether express or implied, including but not limited to all employees, contractors, agents or other persons present on Concrete Space.

You must not install any cabling, IT or telecom connections without Concrete’s consent, which Concrete may refuse at its absolute discretion.

You agree that you must not bring any guest to Concrete Space without Concrete knowing. If your guest has got the permission to enter Concrete Space by Concrete Team, you agree to accompany them at all times while they are on Concrete Space.

You agree that you are solely responsible for the security of your property on the premises. It is your responsibility to arrange insurance for your own property which you bring to Concrete Space and for your own liability to your employees and to third parties. Concrete strongly recommends that you put such insurance in place.

All formal notices must be in writing to the email address first registered and agreed with Concrete, as the email address for all correspondences.

This agreement is interpreted and enforced in accordance with the law of the Republic of Indonesia. Concrete and you accept the exclusive jurisdiction of the courts of the Republic of Indonesia. If any provisions of these terms and conditions are held void or unenforceable under the applicable law, the other provisions shall remain in force.